Privacy Policy

This page is a general template and should be reviewed by a lawyer before you rely on it. Effective date: 26 October 2026.

Who we are

Expert Mathura Towing and Crane Solution is a towing and crane service at Govardhan Chauraha Mathura, Uttar Pradesh, India - 281001. We are the data fiduciary for the information described here.

What we collect

• Your name, phone number and WhatsApp number when you call or message us.
• Your location, vehicle details and the nature of the problem, when you share them so we can help.
• Basic technical data such as device type and pages visited, if analytics is switched on in future.

This website has no contact form and does not ask you to create an account.

Why we use it

We use your information to answer your call, quote a price, send a vehicle, complete the job, handle payment and keep service records. We do not use it for unrelated marketing without your consent.

Sharing

We share details only with our own drivers and crew to carry out the job, and with authorities if the law requires it. We do not sell personal data. WhatsApp and phone carriers process messages under their own terms.

Retention and security

We keep job records for as long as needed for service, accounts and legal obligations, then delete or anonymise them. We limit access to those who need it and use reasonable safeguards, though no system is completely secure.

Cookies

At present this website sets no tracking cookies. If we add analytics later, we will update this page and ask for consent where required.

Your rights

Under the Digital Personal Data Protection Act, 2023, you may ask to access, correct or erase your personal data, withdraw consent, and raise a grievance. Write to us at the email below and we will respond within a reasonable time.

Children

Our services are for adults. We do not knowingly collect data from children. If you believe we have, contact us and we will remove it.

Grievance contact

For privacy questions or complaints, contact us using the details below.

Changes

We may update this policy and will post the new date here.

Contact